Customer Testimonials
Thousands of happy customers
"extremely pleased and I highly recommend 25karats.com ..."
January 24, 201025karats.com offers a fantastic variety of styles which is great, however, the customer service and high quality of craftsmanship is what will keep me as a customer. The whole experience was very personable. Any questions I had were promptly answered and I was kept in the loop for progress on my order. Their on-line customer service chat gave me the confidence to order palladium rather than platinum. Visibly I cannot tell the metals apart, and while lighter than platinum, the palladium still feels substantial. I'm extremely pleased and I highly recommend 25karats.com
Catherine C., MD
"Everything is fantastic..."
January 12, 2010Thanks to 25karats.com! My 7 stone diamond journey ring is just FANTASTIC. Whoever sees my fashion ring is asking me where I got it from. The quality of the ring is great and the customer service was so helpful. I wouldn't buy a ring online if I wasn't guided this well.
I will definitely recommend 25karats to my friends.
Sally A. , OH
"very helpful customer service..."
January 12, 2010First I had no idea what to get for my wife for our 5th anniversary, but then I met 25karats. They did an extra-ordinary job to help me to find the best and affordable diamond anniversary ring. My wife loved the ring, she wears it everyday with a sparkle in her eyes. Thanks again..
George T.,MA
"Great service at a great price!..."
December 18, 2009I made a last minute decision to buy my wife a pair of diamond earrings and 25karats.com delivered the product on time. They delivered the product in less than 6 hours, just in time for me surprise my wife for our 6th anniversary. It was an awesome experience. 25karats.com has very experienced professionals that made the whole process very easy. I highly recommend it.
Murali V., NJ
"Got the stunning tension ring!..."
December 18, 2009First of all, I really appreciated the quick response from 25karat's customer service. I contacted the customer service via email couple times and always got replies back fast - very helpful CR. I purchased 0.50 ct. tension set solitaire diamond engagement ring - the ring was stunning. perfectly made. My ring even came before the delivry estimated. Excellent product, Excellent customer service. thanks a lot 25karats!
Adam J.
"Easy online shopping!..."
December 14, 2009STUNNING!I’m always skeptical about ordering these types of things online but it was easy, the product is better then expected and it arrived the day I was told it would be.
Brett B., PA
"...first-class customer service...."
September 16, 2009My shopping experience with 25karats was fantastic. I've got my fiancee's diamond wedding band from 25karats. I can say that they have first-class customer service. I was very nervous when I first started searching for wedding bands. But THANKS to 25karats, I felt extremely comfortable and everything is beyond my expectations.
THE RING LOOKS AMAZING! SHE IS HAPPY, SO I'M HAPPY!!!!!!! We’ll be passing the good word on to all our friends. Erhan, NJ
"Thank you for your extraordinary and very helpful customer service..."
September 16, 2009I got 2.80 ct. multi-shape diamond eternity wedding band for my wife for our 5th anniversary. My wife fell in love with the ring, the ring was crafted perfectly. I can say it was FLAWLESS. Since I requested gift wrap, it came in a very nice jewelry box with a red ribbon on top. Thank you for your extraordinary and very helpful customer service. I'll be there again for our 10th anniversary!!!!!!!
Samir H.
"...communication and professional manner were incredible..."
May 14, 2009I am so pleased with my girlfriend's ring. It is just BEAUTIFUL. I can’t thank you enough for helping me step by step through the entire process. Thanks so much for your guidance and patience. The promptness, communication, and professional manner were incredible. I am so happy that you persuaded me to choose the palladium band. It is so pretty, and the savings was incredible. I’M SO HAPPY, I purchased the ring from your website. Thanks!!!!
Jay R.
"The best and most informative place..."
May 14, 2009The best and most informative place to buy a diamond engagement ring on the Internet. You get to see every aspect of the diamond, carat, color, and clarity! My fiancee was more than happy with the ring. The prices are great.--Highly recommended!!
Donald